Unlock Infini Card in Alipay/WeChat Pay

1. Alipay/WeChat Pay may lock your Infini Card due to policy reasons and require you to provide a picture containing the card information to apply for unlocking.

2. Please check your card information on the Infini official website.

3. Use a screenshot tool to capture the image according to the example shown below.

4. Please note that in the screenshot, you need to display the first six digits and the last four digits of the card number, along with the cardholder's name. Please make sure to mask other information, especially the CVV code, to avoid unnecessary security risks.

5. After taking the screenshot using the method above, upload the image to the Alipay/WeChat Pay unlocking application, and in the remarks, input in Chinese '这是海外虚拟卡' (This is a foreign virtual card). After applying for unlocking, it usually gets successfully unlocked within a few hours.

Due to changes in the policies of Alipay/WeChat Pay or if your Alipay/WeChat Pay account has previously triggered other risk control rules, Alipay/WeChat Pay may require you to provide additional verification materials (such as identification) when unlocking your card. Please provide the relevant materials as requested by Alipay/WeChat Pay.