Infini
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          • Large Amount Withdrawals - Over $5,000
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    • 💳Infini Card
      • Infini Card Notice
      • Card Types and Usage
      • Fees and Limits
      • Infini Card tutorial
        • Applying for your Infini Card
          • Set Spending Limits for the Infini Card
          • Apply for multiple Infini Cards
        • Using the Infini Card
        • Adding your Infini Card to PayPal
        • Adding your Infini Card to WeChat Pay (微信支付)
        • Adding your Infini Card to Alipay (支付宝)
          • Unlock Infini Card in Alipay/WeChat Pay
        • Adding your Infini Card to MeiTuan (美团)
        • Adding your Infini Card to Apple Pay
        • Adding your Infini Card to Google Pay
        • How to make payments to merchants like Twitter and ChatGPT, etc.
        • Add the Infini PWA App to your mobile home screen
        • Add Infini Card when registering or migrating your Apple ID/Google ID to the U.S.
      • Infini Woof Card Notes
    • 🚀Infini referral system
    • 🧧Red Packet system
    • 🛡️Security
      • Audits
    • Infini Community Frequently Asked Questions
    • Infini 社区常见问题
    • Billing Status and Refund Instructions | 账单状态与退款说明
  • ⚖️Compliance and Regulatory
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On this page
  • Infini Card Locked by Alipay/WeChat Pay
  • Alipay/WeChat Pay indicates that the card is not enabled for online payments
  • Alipay/WeChat Pay indicates that the current account does not support adding international bank cards
  1. PRODUCT
  2. Infini Card
  3. Infini Card tutorial
  4. Adding your Infini Card to Alipay (支付宝)

Unlock Infini Card in Alipay/WeChat Pay

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Last updated 18 days ago

Infini Card Locked by Alipay/WeChat Pay

  1. Alipay/WeChat Pay may lock your Infini Card due to policy reasons and require you to provide a picture containing the card information to apply for unlocking.

  2. Please check your card information on the Infini official website.

  3. Use a screenshot tool to capture the image according to the example shown below.

  4. Please note that in the screenshot, you need to display the first six digits and the last four digits of the card number, along with the cardholder's name. Please make sure to mask other information, especially the CVV code, to avoid unnecessary security risks.

  5. After taking the screenshot using the method above, upload the image to the Alipay/WeChat Pay unlocking application, and in the remarks, input in Chinese '这是海外虚拟卡' (This is a foreign virtual card). After applying for unlocking, it usually gets successfully unlocked within a few hours.

Due to changes in the policies of Alipay/WeChat Pay or if your Alipay/WeChat Pay account has previously triggered other risk control rules, Alipay/WeChat Pay may require you to provide additional verification materials (such as identification) when unlocking your card. Please provide the relevant materials as requested by Alipay/WeChat Pay.

Alipay/WeChat Pay indicates that the card is not enabled for online payments

  1. If you encounter this message when adding a card to Alipay/WeChat Pay for the first time, please ensure that the card information is entered correctly, including the card number, expiration date (month/year), and security code (the CVV code on the Infini website).

  2. If a card that was previously usable on Alipay/WeChat encounters this message, please unbind the card and add it again.

Alipay/WeChat Pay indicates that the current account does not support adding international bank cards

  1. Please note that this issue is due to recent risk operations on your Alipay/WeChat account being flagged for risk control, and it is unrelated to Infini.

  2. Please click on the buttons such as '查看解决方法' (View Solutions) or '解除限制' (Remove Restrictions) in Alipay/WeChat, and follow the instructions to remove the risk control restrictions on your account before adding the Infini card.

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